2,000+
On SIP Voice infrastructure
The same network powering your account
Telestation · Phone audio production A SIP Voice company
Studio-grade phone recordings, done right.
Auto attendants, IVR prompts, on-hold messages, and voicemail — produced by our studio team and delivered as ready-to-deploy audio. Built for healthcare operators who want their phone audio to sound like the rest of their brand.
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Red Creek Senior Living
Cedar Rapids · Iowa
Broadcasting · 00:00
Live captions
Portfolio · rollout status 0 / 6 receiving
Red Creek Senior Living
Cedar Rapids · Iowa
Queued 48 sites · LTC
Meadowbrook Care
Lincoln · Nebraska
Queued 31 sites · Assisted
Sunset Commons
Austin · Texas
Queued 27 sites · Memory Care
Pine Ridge Memory Care
Columbus · Ohio
Queued 19 sites · Memory Care
Cedar Hill Assisted
Madison · Wisconsin
Queued 22 sites · Skilled Nursing
Harbor Point LTC
Boston · Massachusetts
Queued 15 sites · LTC
Delivering to Red Creek Senior Living · Auto-attendant · 00:00
48h
Median turnaround
From script approval to deployable audio
20–80+
Locations per operator
Built for operators with serious volume, not a single clinic
Chapter 01 · What we produce
Six categories of recording. All done right.
Telestation produces the full library of phone recordings your operation needs — written, recorded, mastered, and delivered as ready-to-deploy audio. No studio visits. No clip libraries. No mismatched voices between locations.
01
The first voice every caller hears.
Branded greetings and menu routing — recorded once, ready to deploy.
Auto attendants 02
Menus written for people, not legacy phone systems.
Every prompt in your routing tree at studio quality — no dead air, no confused re-dials.
IVR prompts 03
Hold experiences from this decade.
Message blocks and licensed beds — refreshed on your schedule, ready to deploy.
On-hold messages 04
Closed-day messaging without the scramble.
Pre-produced holiday and emergency greetings, ready to swap in the day before they're needed.
Holiday greetings 05
Voicemail that sounds like the rest of your brand.
Standardized voicemail with per-facility variables — name, hours, callback — swapped at delivery.
Voicemail 06
Transfers, confirmations, error fallbacks.
The small voice moments that finish a routing tree — produced in the same voice as the rest.
System prompts Chapter 02 · Recordings on the line
Every sample is a recording we produced — live on a client's phones today.
No mock voices. No demo lines. These are the actual auto-attendant greetings Red Creek and Seven Star route their calls through — produced end-to-end in the Telestation studio.
More samples are added monthly as clients refresh their recordings. Our production team ships an average of 400 new recordings per week.
Red Creek Senior Living
Auto attendant · main branch
0:00
A warm greeting with department routing — produced in our studio and deployed across Red Creek Senior Living the day their rebrand shipped.
14 locations · VA / MD / PA
Seven Star Health
Auto attendant · after-hours fallback
0:00
An after-hours greeting with emergency triage prompt, deployed across all 38 Seven Star locations.
38 locations · TX / OK
Operator briefing
Everything an operations lead asks in the first call.
Studio voice, end to end.
Across all your locations, the same studio team produces your audio at the same standard — no mismatched greetings, no caller dissonance between Baltimore and Phoenix.
Studio audio, without the studio logistics.
New facility opens? Merger pulls in 12 locations? We produce the full set and deliver ready-to-deploy audio — no booth, no shipping, no per-site appointments.
Update one prompt, leave the tree alone.
Hours change, holiday closures, new department — refresh any prompt without rewriting your routing tree. We keep your production ledger; your organization stays in sync.
Built on SIP Voice infrastructure.
Telestation rides on SIP Voice's HIPAA-ready voice network — the same infrastructure your account is already running on. One vendor, one contract, one support line.
Process
Phone recordings, handled in a working week.
Median total engagement timeline for a 50-facility operator, measured from signed intake. Rush timelines available for existing client accounts.
- 01
Brief
Facility list, voice preference, routing behavior. Twenty minutes or less on your side.
- 02
Produce
Our production team drafts every prompt — recorded in one studio pass.
- 03
Review
Approve a line, a paragraph, or the whole thing. We revise until it's right.
- 04
Deploy
Master files plus per-facility variants — in your phone platform's formats.
Questions operators ask first
The questions we get before the first rollout.
Voice is a small line item on an operator budget — and a big one on a caller experience. These are the questions operations leads bring to the first conversation.
Ask a different question How do you keep the same voice consistent across a 100-location organization?
Every recording in your organization is produced by the same studio voice in a single production pass. We don't stitch prompts from different sources or rotate voices between facilities. When you add a location mid-rollout, the new recording uses the same voice identity — the phase-change isn't audible to your callers.
What's the typical turnaround on a fresh rollout?
For a 50-facility operator: roughly one working week from signed intake to deployable audio. Scripting takes 2 business days, studio production takes 48 hours after script approval, delivery is same-day. Rush timelines are possible on existing client accounts — ask your account lead.
Can we refresh a single prompt without re-recording the whole tree?
Yes. We keep your production ledger on file. If hours change at one facility, or you add a new department, we pull that single prompt into studio, re-record it in the same voice, and deliver just the updated audio. No full re-pass required.
Do we have to be on SIP Voice to work with Telestation?
No. Telestation delivers finished audio files in the formats your phone platform accepts (WAV, MP3, .ulaw, .alaw, various bitrates). If you are on SIP Voice, we can push the audio directly into your account — one fewer step for your operations team.
How is this different from Phononation, Holdcom, or Snap Recordings?
Legacy vendors produce per-prompt, per-facility, in per-studio sessions. Telestation produces consistent studio audio you can deploy across all your locations — built for operators with serious volume, not single clinics. We also publish pricing and turnaround, which most of the category still doesn't.
What about HIPAA and compliance handling?
Telestation rides on SIP Voice's HIPAA-ready voice infrastructure. We don't retain patient data — our workflow handles scripts and facility lists, not PHI. Your BAA with SIP Voice extends to the Telestation production line where applicable.
Request · Any size operation
Phone recordings, handled in 48 hours.
Tell us how many facilities you run and what voice you want. Your account lead replies with a production timeline and a sample shaped for your operation.